Admissions

Same-Day Admissions, 24/7

From your first call to walking through our doors — we make admission simple, fast, and stress-free.

How It Works

3 Steps to Treatment

Most clients complete the entire process in under 2 hours.

1

Call Our 24/7 Line

Speak directly with an admissions counselor. We’ll listen, answer questions, and help you understand your options — completely confidentially.

2

Verify Your Insurance

We contact your PPO insurance provider on your behalf to confirm coverage and out-of-pocket costs. This typically takes 15–30 minutes.

3

Begin Treatment

Once you’re ready, we coordinate transportation if needed. Most clients are admitted the same day they call.

What to Bring

Preparing for Admission

Don't worry about being perfectly prepared — our team will guide you through everything. But if you'd like to plan ahead, here's what's helpful to bring:

  • A valid government-issued photo ID
  • Your insurance card
  • A list of current medications and dosages
  • Comfortable clothing for 7 days (laundry on-site)
  • Personal hygiene items (no aerosols or items containing alcohol)
  • Any reading materials or journals you'd like

What Not to Bring

  • Drugs, alcohol, or paraphernalia of any kind
  • Weapons
  • Mouthwash or hand sanitizer containing alcohol
  • Outside food or beverages
  • Valuables or large amounts of cash

Family Involvement

We strongly believe family is a critical part of recovery. Once you're settled, we'll help coordinate family communication, visits (per program), and family therapy when appropriate.

FAQs

Common Admission Questions

Most clients are admitted within hours of their first call. Same-day admissions are available 24/7.

No. You can self-refer or be referred by a loved one, doctor, therapist, or interventionist.

Phones are typically restricted during medical detox to support full focus on recovery. After detox, supervised phone access is part of most treatment plans.

The Family and Medical Leave Act (FMLA) protects most employees seeking treatment. We’ll help you navigate paperwork and communicate appropriately with your employer.

Our admissions team will work with you on transition logistics. We’ll never push you into a decision that doesn’t account for your real life.

Yes. HIPAA and 42 CFR Part 2 protect your treatment information. Nothing is shared without your written consent.

Ready to Take the First Step?

Call us right now. We're available 24/7 and will guide you through every part of the process.

24/7 Admissions (866) 401-8229